Privacy Policy

Five Stones Landscape
Privacy Policy
Effective August 25, 2026

Five Stones Landscape respects the privacy of our customers and website visitors. This Privacy Policy explains the types of information we may collect through our website and online store, how we use and share that information, and the choices available to customers regarding their information.

Information We Collect

We may collect information you provide when you place an order, request delivery, create or use an account, submit a form, contact us, make a warranty or return request, or otherwise interact with Five Stones Landscape. This information may include your name, billing or delivery address, email address, phone number, order and purchase information, delivery instructions, account information, communications, claim information, and photographs you submit. Our website and the service providers that support it may also automatically collect certain technical information, including IP address, browser and device information, pages viewed, referring pages, and information collected through cookies or similar technologies.

Payment Information

Online payments are processed through third-party payment and e-commerce service providers. Payment information may be collected and processed by those providers in accordance with their own privacy and security practices. Five Stones Landscape does not need access to a customer’s full payment-card number in order to fulfill an order. We rely on our payment service providers to process payment-card transactions through their secure systems.

How We Use Information

We may use personal information to process and fulfill purchases; arrange customer pickup, delivery, or installation services; create and manage customer accounts or loyalty participation; communicate about orders, deliveries, returns, claims, warranties, and customer-service requests; maintain transaction and business records; operate, maintain, improve, and secure our website and online store; detect or prevent fraud, misuse, or security incidents; comply with legal, tax, accounting, or regulatory obligations; and send marketing or promotional communications when permitted.

Cookies, Analytics & Advertising

Our website may use cookies and similar technologies to operate the site, remember preferences, understand how visitors use the website, improve site performance, and support analytics, advertising, or marketing activities. Some of these technologies may be provided by third-party analytics, advertising, e-commerce, or website service providers. The specific services used by Five Stones Landscape may change as our website and business systems evolve.

How We Share Information

Five Stones Landscape may share information with service providers when reasonably necessary to operate our business and provide requested services. These providers may include website and e-commerce platforms, payment processors, delivery or logistics providers, communications services, analytics or advertising providers, IT and security providers, and professional advisers. We may also disclose information when required by law, legal process, or governmental request; when reasonably necessary to protect the rights, property, or safety of Five Stones Landscape, our customers, or others; or in connection with a merger, sale, reorganization, or transfer of business assets. Five Stones Landscape does not sell customer contact information.

Marketing Communications

Customers who choose to receive marketing communications may receive information about Five Stones Landscape products, services, promotions, events, loyalty opportunities, or other business updates. Promotional email recipients may unsubscribe using the unsubscribe method provided in the communication or by contacting Five Stones Landscape. Where text-message marketing is offered, customers may opt out by following the instructions provided with those messages. Transactional communications concerning an order, delivery, claim, account, or other requested service may still be sent when necessary.

Data Security

Five Stones Landscape uses reasonable administrative, technical, and physical safeguards intended to protect personal information. Sensitive information submitted through the website, including payment-related information, is intended to be transmitted through secure systems operated by Five Stones Landscape or its service providers. No method of electronic transmission or storage can be guaranteed to be completely secure, and Five Stones Landscape cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, provide customer service, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, or regulatory obligations. Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices & Requests

Depending on applicable law and the nature of your relationship with Five Stones Landscape, you may have rights or choices concerning certain personal information. You may contact Five Stones Landscape to request assistance updating or correcting information you have provided, ask questions about our privacy practices, opt out of applicable marketing communications, or make another privacy request available under applicable law. We may need to verify a request before acting on it and may retain information when required or permitted by law.

Children’s Privacy

The Five Stones Landscape website and online store are intended for a general audience and are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through the online store. If we become aware that such information was collected in a manner requiring deletion, we will take reasonable steps to address it as required by applicable law.

Third-Party Websites & Services

Our website may contain links to third-party websites or use third-party services. Five Stones Landscape is not responsible for the privacy practices, content, or security of websites and services operated by other organizations. Customers should review the privacy notices of those third parties when appropriate.

Changes to This Privacy Policy

Five Stones Landscape may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. Any revised policy will be posted on our website with an updated effective or revised date.

Contact Us

Questions or requests regarding this Privacy Policy may be directed to: Five Stones Landscape 8125 W. Reno Ave. Oklahoma City, OK 73127 Email: retail@fivestoneslandscape.com